Returns & Exchanges
At Transparent Labs, we stand behind the quality of our apparel and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to make the process as clear and seamless as our designs to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unwashed and unworn items back in their original packaging, ensuring all hangtags remain securely attached.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand off your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.